Already Have A Wholesale Account?:
Shop with your wholesale pricing at VLCWholesale.com

To Apply For A Wholesale Account:
Submit a request for a wholesale account HERE!

To find assembly and product care instructions, visit our website's product page for your specific product. Click on the section labeled "Instructions" or "Videos" underneath the "Add To Cart" button, where you will find current and past instructions sheet versions available for download and video instruction links.

We have a wide variety of replacement parts to help you fix your products when parts go missing or are damaged. Many of our product's parts can be ordered directly from the product's page on our website. If you are unable to find the product, or the part for that product, you may email us at support@villagelighting.com.

How To Order Replacement Parts:
To submit a request for replacement parts, visit our website's product page for your specific product. Click on the section labeled "Customer Service" underneath the "Add To Cart" button, where you will find a link to "Request Replacement Parts". After clicking, a pop up will appear. Fill out the form completely, and submit it. If we have questions regarding your request, we will contact you, otherwise we will ship out your replacement part as quickly as possible.

All items are backed up with a 1-year workmanship and performance warranty. Please contact us at info@villagelighting.com to address any warranty issues. All mini light strands must have all labels attached to qualify for the 1-year warranty.For replacement parts, or if you didn't receive a part, please visit https://vlcreplacementparts.com/

Orders placed today will in most cases be shipped out by the end of the next business day. Shipping charges are based on size, weight, and delivery address. We do our best to package items to ship at the lowest rates. We are unable to ship to PO Boxes. Customers are responsible for all duties, taxes, and custom fees. Orders over 150lbs will be shipped LCL or Bestway. Please select the LCL shipping option and we will contact you for options and pricing.

Our USA shipping options include:

USA DomesticUPS GroundUPS Second Day AirUPS Next Day Air

Our Canada shipping options include:

UPS StandardUPS Worldwide SaverUPS Worldwide Express

Village Lighting guarantees against manufacturer defects. Any product that complies with our warrantee policy may be returned for in house credit or replacement product, only after the discretion and authorization from a Village Lighting representative. Village Lighting assumes no responsibility in any event for payment or incidental consequential damages, including, without limitation, costs relating to removal, installation or reinstallation of the products, or damages for personal injury or property.For replacement parts, or if you didn't receive a part, please visit https://vlcreplacementparts.com/These products may present possible shock or fire hazard if not installed properly. This warranty is void if product is altered or installed in violation to local codes and National Electrical Code. For more information on warrantee product please contact Info@villagelighting.com